Shipping costs Switzerland & FL
The shipping costs will be displayed in the shopping cart during the order process, so that you can see what shipping costs you will incur before completing your order.
The shipping costs are CHF 9.00. From a value of CHF 55.00 we deliver free of charge within Switzerland and Liechtenstein. The shipping costs are charged per order and include free delivery and packaging costs.
The shipment takes place without or with registered mail, according to your wishes. You can indicate your preference during the ordering process. It's included in the price.
Shipping costs abroad (EU)
The shipping costs to the EU are CHF 15.00. Deliveries abroad may incur additional country-specific customs duties, taxes and fees, which must be paid by the customer. The amount of the fees depends on the country of delivery. Please ask these fees at your local customs office. Import duties are not shipping costs. For bulky goods (infrared cabins) other tariffs apply and only after prior clarification.
Delivery times Switzerland & FL
The estimated delivery time for Switzerland and the Principality of Liechtenstein is usually 1-3 working days. For this purpose, the time has to be added, which requires the shipment through our delivery service* to your delivery address. You will receive a shipping confirmation including tracking number and link to follow-up by e-mail as soon as your order leaves our warehouse. The delivery time after shipping is according to experience 1 - 2 business days (for Switzerland and Liechtenstein).
* We mainly cooperate with Swiss Post AG as courier. Please understand that a delivery within the specified delivery time is not always possible due to fluctuating delivery times (for example, due to weather or traffic-related influences).
Delivery times abroad (EU)
Orders are accepted from the EU country. You will receive a shipping confirmation including tracking number and link to follow-up by e-mail as soon as your order leaves our warehouse. Please note that the delivery date is not exactly predictable due to customs regulations and long shipping times. The average transport times according to Swiss Post AG for EU countries are about 3 - 12 working days.
For a foreign billing address, the following payment methods are availabe: bank transfer (prepayment), debit / credit card (MasterCard, Visa, American Express, Diners Club, Discover) and PayPal.
Partial deliveries - free subsequent delivery
For environmental reasons (fuel, packaging material), we basically ship all products from your order in one delivery. However, once it is foreseeable that individual products are not available for a long time, we will distribute your order to several deliveries. Of course no further shipping costs will arise.
Billing addresses and delivery addresses
Of course, if you are rarely at home during normal delivery times, we will of course also deliver to a preferred address specified by you. Directly to your job, to the neighbors, to friends or acquaintances. To do this, enter the appropriate address under "Delivery address". Please note that orders on account are only possible if the billing address is the same as your home address.