New products

  • Sauna Fragrance - Tropic
Sauna Fragrance - Tropic
Sauna fragrance Tropic - produced exclusively from natural essential oils Read more

All new products

General Terms and Conditions

1. General

All our services are fully subject to these terms and conditions, unless expressly amended or supplemented by written agreement.



2. Offers, offer documents

Our offer is subject to change until the final order confirmation. The order signed by the customer or executed in the webshop www.belleshop.ch is a binding offer. We are entitled to accept this offer within two weeks by sending an order confirmation or to send the ordered goods to the customer within this period. Significant for the conclusion of a contract is the written order confirmation by Medestetic & Partner GmbH, which is sent by email. The technical data of our catalogs, lists and drawings (including weight and dimensions) are carefully prepared. Errors and omissions excepted. The same applies to all data of our sales documents. We reserve the right to make technical changes, price changes and changes in the design for the purpose of quality improvement and / or technical progress even after the order has been confirmed.



3. Prices

Our prices are based on the applicable price list, are in Swiss francs including VAT and plus shipping costs. Medestetic & Partner GmbH reserves the right to make price errors and price changes.



4. Terms of payment

For the purchase of our products, the following payment methods are available:

Prepayment (bank transfer)
After ordering you will receive in your order confirmation by e-mail the invoice amount, our bank details and your order number as a reference. You transfer the amount in advance to our account. Your order will be shipped by us immediately after receipt of payment.

PostFinance Card / E-Finance and Credit Cards
Payment will be made by debiting your Postfinance account or your credit card (Mastercard / Visa). During the ordering process, you enter your data through a secure connection on the provider side and transmit encrypted data directly to our payment provider. For security reasons, your data is not visible to us and therefore there is no storage of your data.

TWINT - Mobile Payment
WINT is the digital wallet of Switzerland. With the payment and shopping app, you can pay for your purchases simply, quickly and safely with your smartphone. It works so easy: Install the TWINT app on your smartphone, deposit your postal or bank account and load your credit. On the payment page, select "TWINT - Mobile Payment" and open the app. Enter the displayed token or scan the QR code via the camera. For further information please visit www.twint.ch.

PayPal
You can also pay for your purchases via belleshop.ch via PayPal. PayPal is an online payment service that allows you to pay for your purchases easily, securely and quickly. Open a PayPal account and link it to your bank account or credit card. You do not have to be a registered PayPal customer to use this form of payment. Just log in to PayPal as part of the payment process.

Klarna / Sofort Überweisung
Klarna / SOFORT Überweisung is an online payment system based on your trusted e-banking data. SOFORT Überweisung uses the secure, non-tradable payment form from SOFORT AG to automatically and in real time make a transfer to your online bank account. The purchase amount is transferred immediately and directly to the bank account of the merchant. There are no transaction fees - easy, fast and secure (this method of payment is very secure due to the multi-level authentication process and the unique use of the transaction confirmation code). For further information please visit www.klarna.com/de.

WIR-Payment
WIR payments are 100% possible for bills between CHW 200.00 and CHW 1'000.00. The corresponding payment method appears for amounts starting at CHW 200.00. Payment must be made in advance to our account at WIR-Bank. Appropriate payment instructions will be communicated to you in the confirmation email. After receipt of payment, the order is shipped immediately. For further information please visit www.wir.ch.

Invoice
With a positive credit rating, private individuals with permanent residence in Switzerland as well as companies and organizations registered in the Swiss commercial register can buy for their account. Medestetic & Partner GmbH reserves the right to refuse delivery by invoice without giving reasons. The invoice will be payable within 10 working days. In case of late payment a default interest of 8% per annum plus a fee of CHF 10.00 per reminder will be charged. Medestetic & Partner GmbH shall be entitled to assign the claim to a debt collection company at the expense of the customer. The assertion of further damages remains reserved.



5. Credit Check

When paying by invoice, Medestetic & Partner GmbH reserves the right to solicit credit checks on the customer.



6. Delivery and shipping costs

Deliveries are possible within Switzerland and the Principality of Liechtenstein as well as in some EU countries (information can be found under the heading "Shipping Information"). Delivery is made directly from the warehouse of Medestetic & Partner GmbH to the delivery address specified by the customer. Information about the delivery date are not binding. Exceeding the delivery date does not entitle to compensation. If Medestetic & Partner GmbH is not in a position to deliver the ordered goods without own fault, because a supplier of Medestetic & Partner does not fulfill its contractual obligations, Medestetic & Partner GmbH is entitled to rescind the orderer. In this case, the customer will be informed immediately that the ordered goods are not available. If a delivery to the purchaser is not possible because the purchaser is not found at the delivery address specified by him, the purchaser bears the costs for the unsuccessful delivery. Delivery is by Swiss Post. The shipping costs for transport, packaging and insurance are a flat CHF 9.00 for each order up to an order value of CHF 55.00, from CHF 55.01 free shipping, with delivery to Switzerland and the Principality of Liechtenstein. The shipping costs for each order with delivery to the EU (possible countries see under heading "Shipping Information") are a flat rate of CHF 25.00. Customs fees incurred and the specific VAT of the country of delivery will be invoiced separately to the customer by the delivery service. Shipping costs to unlisted supplier countries of Europe on request. For bulky goods (infrared cabins) other tariffs apply and only after prior clarification.



7. Complaints, warranty

Complaints are only valid in writing within 3 days after receipt of delivery. Even in the case of a complaint, the buyer is obliged to accept the goods first, properly unload and store. Prerequisite for the complaint is that the goods are still in the place and state of delivery. In case of justified complaint, a reduction of the purchase price, conversion of the contract or replacement delivery comes into question. Claims for damages beyond that are excluded. The goods must be kept ready for inspection. Unless otherwise agreed, the warranty obligations according to article description. We shall be liable for replacement parts or subsequent improvement until the expiration of the warranty obligation applicable to the original delivery item. The prerequisite for our warranty obligation is that:
a) the goods have been properly handled, expertly assembled, installed and put into service and handled properly and in accordance with the instructions for use;
b) none of the following circumstances exist: force majeure, frost impact, non-compliance with the installation regulations, noise complaints in case of incorrect installation, incorrect electrical connection;
c) the purchaser notifies any defects within 10 days after their knowledge of the company Medestetic & Partner GmbH;
d) the customer is not in default of payment.

Parts that have been removed and replaced as part of warranty or service and repair work become our property without compensation. Determining the location and extent of customer service and repair work is at our discretion. Invoices for repairs anticipated by third parties will not be accepted. We also decide at our discretion whether to repair a part sent to us for repair or to replace it with a replacement part.



8. Returns

Returns can only be accepted after prior consultation with us. The goods and the original packaging must be in perfect condition. A turnover compensation of 10% of the value of the goods, but at least CHF 100.-, is charged for activities and follow-up inspections.



9. Retention of title

We reserve the right to ownership of all products sold until receipt of the full purchase price, including any default interest, costs and expenses, and are entitled to initiate a corresponding entry in the relevant retention of title register. In case of any seizure, retention or arrest, the buyer must point out the retention of title and, in addition, notify the company Medestetic & Partner GmbH. The buyer expressly grants the company Medestetic & Partner GmbH the right to enter the retention of title in the reservation of title register, as well as to inform the lessor about the object of purchase. The purchaser undertakes to inform Medestetic & Partner GmbH of any change of residence prior to the relocation of the company during the existence of the retention of title.



10. Jurisdiction

Jurisdiction for the assessment of all disputes arising from this contract is 5400 Baden AG. The buyer expressly declares that he waives his ordinary place of jurisdiction without the jurisdiction agreed here.



11. Final provisions

Legal ineffectiveness of individual contractual parts does not release the customer from the contract. The rights of the customer under the contract are not transferable. The customer and the recipient of the delivery agree with these terms and conditions. Medestetic & Partner GmbH reserves the right to adapt these terms and conditions to the circumstances at any time and to apply them immediately.